Privacy Policy

Last updated: November 2025

Signal Shield Security (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled with care. This Privacy Policy explains how we collect, use, protect, and store information when you visit our website, contact us, or use our services.

By using this website (www.signalshieldsecurity.com), you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

When you submit a contact form or request a consultation, you may provide:

  • Name

  • Email address

  • Company name

  • Phone number (optional)

  • Number of employees (optional)

  • Any message or additional details you choose to share

1.2 Automatically Collected Information

When you visit our website, Squarespace and analytics tools may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages viewed

  • Time spent on the site

  • Referring URLs

  • Cookies and tracking data

1.3 Client Account Information

If you become a client, we may collect information necessary to:

  • Set up phishing simulations

  • Deliver training

  • Create user accounts

  • Manage your service plan

This may include employee email addresses or organization-level settings, depending on the services you choose.

We never collect unnecessary user data.

2. How We Use Your Information

We use your information to:

  • Respond to inquiries and provide consultations

  • Deliver the services you request

  • Manage client accounts

  • Improve our offerings and website performance

  • Send service-related communications

  • Maintain security and detect harmful activity

We do not sell, rent, or trade your personal information.

3. How We Share Information

We may share information only in the following circumstances:

3.1 Service Providers

To deliver our services, we may integrate with or utilize third-party platforms such as:

  • Proofpoint / Security Awareness Vendors

  • Sherweb (if licensing is handled through them)

  • Email service providers

  • Analytics and website hosting tools

These providers only receive the minimal information required to perform the service.

3.2 Legal Requirements

We may disclose information if required to:

  • Comply with laws or legal processes

  • Respond to lawful requests from authorities

  • Protect our rights, privacy, safety, or property

We never share client information for marketing or advertising.

4. Cookies & Tracking Technologies

Our website may use cookies and analytics tools through:

  • Squarespace

  • Google Analytics (if enabled)

Cookies help us understand site traffic and improve user experience.
You may disable cookies through your browser settings.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your information, including:

  • Secure cloud storage

  • Limited data retention

  • Access controls

  • Encrypted communication when applicable

However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide services

  • Fulfill legal or contractual obligations

  • Maintain accurate business records

If you stop being a client, you may request that we delete your data.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Opt out of marketing communications

  • Limit or object to certain processing

  • Request a copy of your stored data

To make a request, contact:
📧 info@signalshieldsecurity.com

8. Children’s Privacy

Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect information from children.

9. External Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy as needed.
The “Last Updated” date at the top will reflect the most recent version.

11. Contact Us

If you have questions about this Privacy Policy or how your information is used, contact us:

📧 info@signalshieldsecurity.com


📧 For sales inquiries: sales@signalshieldsecurity.com