Terms of Service
Last updated: November 2025
Welcome to Signal Shield Security (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website (www.signalshieldsecurity.com), our content, and any services we provide, including phishing defense, awareness training, and consulting.
By using our website or engaging our services, you agree to these Terms.
If you do not agree, please do not use the site.
1. Use of Our Website
You may use our website only for lawful purposes and in accordance with these Terms.
You agree not to:
Attempt to disrupt or compromise the website
Use our content for commercial purposes without permission
Submit false, misleading, or harmful information
Attempt to gain unauthorized access to systems or data
We may modify or discontinue the website at any time without notice.
2. Consultations and Services
Submitting a contact form or scheduling a consultation does not create a contract for services.
Service engagements only begin after:
A written agreement is provided (proposal, scope of work, or contract)
Both parties explicitly agree to the terms
We reserve the right to decline any service request at our discretion.
3. No Guarantee of Results
Cybersecurity inherently involves risk. While we provide expertise and best-practice guidance, we cannot guarantee:
Protection from all cyber threats
Prevention of all phishing attempts
Complete elimination of human-layer risk
Absolute accuracy of training responses or reporting
Clients remain responsible for their internal security policies, employee compliance, and technology configurations unless explicitly included in a signed agreement.
4. Intellectual Property
All content on this website—including text, graphics, icons, service descriptions, and design elements—is the property of Signal Shield Security and protected by copyright and intellectual property laws.
You may not:
Copy or reproduce content
Redistribute content
Claim content as your own
unless you receive express written permission.
5. Third-Party Tools and Links
Our website may include links or connections to third-party services (e.g., Squarespace analytics, email providers, cybersecurity references).
We are not responsible for:
The content or accuracy of external sites
Security practices of third-party services
Any data collected by those services
We encourage users to review external privacy policies before interacting with those tools.
6. Limitations of Liability
To the fullest extent permitted by law, Signal Shield Security is not liable for:
Any indirect, incidental, or consequential damages
Data breaches occurring outside our control
Losses caused by misuse of training, guidance, or recommendations
Downtime or errors on the website
Security failures caused by client systems, configurations, or employee actions
Our total liability, if any, will not exceed the amount paid for services during the prior 12 months.
7. Disclaimer of Warranties
Our website and services are provided “as is” and “as available.”
We make no warranties—express or implied—regarding:
Accuracy or completeness of website content
Suitability of services for your specific environment
Availability or operation of the website
You use our website at your own risk.
8. Indemnification
You agree to indemnify and hold Signal Shield Security harmless from any claims, damages, or losses arising from:
Your use of our website or services
Your violation of these Terms
Any actions taken based on our training or recommendations
This section protects us from liability due to misuse or misinterpretation of our content or services.
9. Changes to These Terms
We may update these Terms at any time.
When changes are made, the “Last updated” date will be revised.
Continued use of the website after updates constitutes acceptance of the modified Terms.
10. Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.
11. Contact Us
If you have questions about these Terms, you may contact us at:
support@signalshieldsecurity.com